Changes
We notify our customers within 30 days when we make changes to this privacy policy, and outline the changes here:
V.1 - Feb 15, 2024
Who we are
Impact Workplace Solutions Inc. is a private company in Canada. We are owned and run by the founders.
Our privacy principles
Privacy is important to us, and it's your right.
Privacy from the start
We build our services to protect your privacy. We make money by selling our services, not from your data.
Least information necessary
We only gather the information we need.
Being open
We are clear and honest about how we use your information.
Your data, not ours
Your data belongs to you, not us.
Limited access
We limit who on our team can see your information.
Keeping your data safe
We do everything we can to make sure your data is protected.
What information we collect and why
We collect only the information we need to give you our services.
Signing up for our app
Email address: to sign in, send you updates, and help you if you need to reset your password
Password: to keep your account safe, we make sure it's encrypted
Timezone: to send you notifications at the best time of day for you
For even more privacy, you can use a different email address from your usual one or an email address protection service.
Paying for our services
We use a payment system called Stripe to handle your payment details safely. Stripe is known for having strong security to protect your information. Also, we keep your payment information separate from the other information you put in our app.
Credit card details: your credit card number (we can only see the last 4 digits), the date it expires, and the security code (the short number on the back)
Your name: so we know the payment is from you
Country and postal code: helps confirm your payment details
For even more privacy, you can also use Apple Pay or Google Pay to pay for our services.
Information you can enter in our app
Battery charge: a log of your energy
Thermometer: a log of your stress level
Habits: behaviors you want to track
We don’t see this information. It’s encrypted when stored in our server and sent to you.
Data created by using our app
When you use our app, some of the things you do create data that isn't encrypted:
Wins: each activity you do in the app adds to your total number of wins, to help you see the progress you’re making along the way
Streaks: how many days in a row you’ve used the app, to encourage you to keep going
Course progress: where you are in any course you're taking, to help the app know what session to show you next
We might share how many wins all our users have achieved, but this number won't tell anyone who you are or give away any personal information.
Data created by opting-in to push notifications
We use a tool called OneSignal to help us send you push notifications. We do not share private data about you with them.
Here is the kind of data OneSignal collects to help them deliver push notifications:
Notifications: what notifications have been sent to you
Usage: when you first and last used our app, how often and how much you used our app
Device: operating system, browser, language
Location: country, timezone
What information we don't collect
We only collect what we need to give you our services and nothing more.
Here are some of the things we don’t collect:
Health details: we don’t ask for any information about your physical or mental health
How you use our app: we don’t keep track of the specific ways you use our app
Use of other apps or websites: we don’t collect information on what other apps you use or websites you visit
Personal background: we don’t collect things like your age, race, how much money you make, your gender or sexuality
Information from your devices: we don’t collect data from your devices like exactly where you are, your health details, or access to your camera, microphone, or photos
Your contacts or social media: we don’t collect information about your friends or contacts
What we don’t do with your information
Here are some ways we don’t use your information:
Marketing insights: we don’t use your information to figure out marketing strategies
Sharing your data: we never sell, rent, or trade your information with anyone else
Mixing data: we don’t take data from others and mix it with yours
Ads: we don’t use your information for ads, and we don’t share it with companies that serve ads
Brokers: we don’t share your information with data brokers
AI: your information is never put in AI systems or used to train AI
How long we keep your information
We only keep your information for as long as we need to.
If you decide to stop using our service, we will delete all the information connected to your account within 90 days.
How to delete your data
Just send us an email at privacy@impactme.app from the same email address you signed up with.
We’ll remove all your information from our records and let you know we did it within 30 days.
How we keep your information safe
No security is perfect, but we work hard to make sure your information is as safe as possible.
Some of what we do to protect your information:
Encrypt information you enter into our app
Limit access of team members to code and data
Physical, technical, and policy controls for security
Regularly check our rules to make sure they’re top-notch
Regularly check our tools to make sure they are set up right
Keep our software up-to-date
Use encryption, password managers, strong passwords, and two-factor authentication
Use secure tools for internal conversations
Use tools to prevent viruses and attacks on our systems
A public form for researchers to report issues
Make daily copies of data just in case something goes wrong
Here are some of the ways we help you protect your information:
Keep your app information and payment information separate
Make sure passwords are long enough
Make sure passwords are not easy to guess
Research studies
Helping science
We work with researchers to help better understand mental health. We only work with projects approved by ethics boards at universities in North America.
Your choice
You can choose to share your data for a scientific study. It's totally up to you. You never have to do it to use our app.
Privacy first
If you decide to participate in a scientific study, we won’t see any extra information you give to the researchers.
Kids under 16
Not for kids
Our app isn't for anyone younger than 16. We don't knowingly collect information from kids under this age.
Not aimed at kids
We don't market our services to anyone under 16.
If we get information by accident
If someone under 16 gives us their information, we will delete it if their parent or guardian asks us to.
Remove a kid’s information
Parents or guardians can email us at privacy@impactme.app, and we will delete your kid’s information within 30 days.
© ImpACT Workplace Solutions Inc. 2024